terms
& conditions

self-promotion

The customer allows the .b-art workshop to present all the works ordered as part of its communication (social networks, website). The .b-art workshop reserves the right to freely use units of each production to present its know-how and its services.

force majeure

The .b-art workshop cannot be held responsible for any failure or delay in the supply or delivery of products/services, when the latter are entirely or partially the result of circumstances beyond our control (including, but not limit, natural disasters, strikes, government restrictions, transport delays or fires, power outages in the workshop, printing machine failures, etc.).

customer approval

The .b-art workshop takes every precaution to avoid any errors, the .b-art workshop disclaims all responsibility for file errors (typographical, incorrect information, etc.). The .b-art workshop also disclaims any errors from the customer order (paper color, finish or quantity ordered) on any project engaged in production. The visual is provided by the client. The latter will ensure that he scrupulously respects the technical conditions present on the site. The page proof must be validated online by the customer who agrees to the file(s) sent through the imposed pdf document. It is the customer’s responsibility to read and approve the ready to print file before manufacturing. No refund or discount is granted after the validation of the final page proof. Any errors found on this proof will be corrected by us free of charge. However, any modifications desired after validation of the final page proof cannot be accepted.

printing process

Printing times are usually 8 to 10 working days (excluding delivery) from the date of validation of the batch and its approval by the customer. The delivery time is generally 3 to 4 working days from France.

delivery

The order sending costs or any return costs are the customer responsibility. The sending costs are indicated on each estimate according to the order. Once the order is ready, the customer will receive a confirmation email with the shipment tracking number. The .b-art workshop provides delivery via the carrier Colissimo international. The .b-art workshop is not responsible for any unforeseen event that may lead to a delay in delivery. However, if you do not receive your order within 4 working days of dispatch, you are advised to contact us.

term of cancellation

If a project is canceled by the .b-art workshop, due to exceptional circumstances, the payment will be refunded in full to the customer. In the event of project cancellation by the client, the ownership of all copyrights and the original work will be retained by the .b-art workshop.

printing

We do our best to guarantee you a print that is as faithful as possible to your requirements. However, there may be color variations from what you saw on the screen. This is due to the nature of the digital (RGB) color profile compared to the letterpress (Pantone) printing process. After validation of the page proof, no refund or reduction will be possible in this case.

copyright

The .b-art workshop retains full ownership of the objects and materials it produces. Once a finished product is released to a customer and full payment is received, full rights revert to them. Unused concepts/designs remain the property of Atelier .b-art, unless the customer forbids it. The .b-art workshop retains ownership of certain elements necessary for the design of your projects, including files, fonts, patterns, stock images, textures, color palettes and other non-exclusive items.

privacy

If no written consent from the client is established, it is agreed that the Atelier .b-art, during the production of the work described, may not disclose the confidential affairs of its clients or associates.